By Len Christopher, Chief Operating Officer, Leadpoint Business Services Ana Martinez is Leadpoint’s onsite manager at our customer’s MRF in Clackamas, Oregon. She is among our most tenured employees with over 15 years of service. Ana’s tenacity is commendable, but what’s even more impressive is the tenure of her team. Of the more than 50…
By Len Christopher, Chief Operating Officer Leadpoint works with dozens of recyclers and facilities across the country to manage the productivity of their workforce. We hear over and over that our customers want to save money wherever they can. The cost of labor – wages – is the single biggest expense for most companies so…
As seen in Waste Advantage Magazine, October 2018 Executive Summary Tri-County Recycling & Solid Waste of Appleton, Wisconsin, had a problem at their materials recycling facility (MRF). The county was losing money due to poor quality and missed items on the sort line. The site’s leaders were struggling with turnover and the inconsistent number of…
We Get 24 Hours There is only so much time in a day, 24 hours, and no amount of negotiating or money can get you more of it. With so many tasks to complete every day, running out of time or failing to complete priorities is common – and stressful! The best onsite managers have…
Safety is the most personal practice at any MRF. That’s because every employee – from the top down and the bottom up – is subject to the hazards of the job site, can experience pain and injury, and can make individual choices about behaving safely. A MRF’s safety culture is built on standard behaviors that…
The daily safety huddle is a standard occurrence for MRF managers and their employees, but the routine of it can cause some employees to tune-out. Motivating employees to participate and keeping them engaged in your safety meetings, day after day, is critical. Engagement can help pinpoint areas of confusion, test employees’ knowledge of safety programs…
Monitoring the workforce at your MRF can help you identify and fix potential problems before they happen. In a sense, it’s like building a preventative maintenance program for performance. This performance monitoring and tracking is a hallmark of what Leadpoint’s onsite managers provide at the MRFs where we’re embedded. For those sites, and the ones…
Every new employee wants to do a good job, and every MRF manager wants their new employees to stay. Setting up each new hire for success starts at the interview and continues with open, clear communication every day. Leadpoint Workforce Manager Christy Clark offers these suggestions based on her experience at a MRF in Indianapolis.…
We’ve all seen it happen. Promising employees start strong then leave within their first 30 days on the job. High performers lose interest in the job and move on, leaving you perplexed and creating a big hole in the team. We studied this problem using data collected through our Leadpoint data tool, and we gathered…
Think back to your childhood and all time that went into completing a bike ride without help from an adult or a set of training wheels. Along the way, there were probably more than a few scratches and frustrating moments, but once you got the hang of it, the basics always remained. Starting a job…
Keeping your facility and workforce safety conscious – a concept which we covered in a post last year – requires three key steps: drafting a concrete safety plan, providing workers with adequate training and education, and maintaining detailed records. Drafting a concrete safety plan is the starting point for keeping all personnel safe from hazards.…
PHOENIX (Mar. 1, 2018) — Leadpoint has expanded its executive team with the appointment of Dan Behrendt as chief financial officer. In this role, a new one for Leadpoint, Behrendt will oversee the company’s accounting, finance, treasury and tax functions. He will also partner with the Leadpoint leadership team to drive efficiency and profitable growth.…