Leadership

At Leadpoint, we believe that with our deep expertise and specialized industry knowledge we can address the top two concerns our customers have when choosing a workforce partner: Do you know and understand me? Do you know and understand my business?

Our laser-focus on the waste and recycling industry allows us to meet our customers’ concerns head-on with actionable data that drives short and long-term improvements. I believe this is what separates Leadpoint from other suppliers.

Leadpoint’s innovative workforce solutions, combined with our operations consulting services, help improve productivity and performance and reduce operating costs.

We are proud to work with some of America’s most recognized brands in waste and recycling.

On behalf of the entire Leadpoint organization, we look forward to helping you and your team perform at your best and to sharing our knowledge and expertise with you.

– Frank Ramirez, CEO and President

Founders

Frank Ramirez, CEO & President

Frank Ramirez

CEO & PRESIDENT

In 1994, Frank founded Spartan Labor Services in Hillsboro, Oregon. In 1998, he sold the company and moved to Arizona where he and his wife Diana founded (and later sold) Employment 2000, an internet job posting website. In 2000, they co-founded Leadpoint Business Services where Frank serves as Chief Executive Officer & President. Prior to working in the staffing industry, Frank was a statistical analyst and technical engineer at Weyerhaeuser Company. He attended the University of Washington and is a Marine Corps veteran.

Diana Ramirez

EXECUTIVE VICE PRESIDENT & OWNER

Diana founded Leadpoint Business Services in 2000 with her husband Frank, and serves as its Executive Vice President with responsibility for administration, compliance and finance. Previously, she was co-founder of Spartan Labor Services, worked as a special needs educator, and held sales roles in the wine and jewelry industries. Diana attended Orange Coast College in Orange, California, and is a Certified Staffing Professional with the American Staffing Association.

Executive Team

Len Christopher

CHIEF OPERATING OFFICER

Len Christopher has joined Leadpoint as Chief Operating Officer. In this role, he will lead the company’s on-site performance managers in their work to improve the productivity, efficiency and profitability of every client’s operation through Leadpoint’s high performance work teams. He will also direct Leadpoint’s customer service and satisfaction efforts.Len has spent his career in the recycling industry, making him an excellent fit for Leadpoint’s primary business focus. Over the last 20 years, he has developed the systems, recycling processes, strategies and capabilities of some of the country’s most successful recycling operations. Len is a graduate of Valley Forge Military Academy in Wayne, Penn. He went on to attend Southern Connecticut State and Rutgers University. Len resides in Las Vegas, Nev.

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Dan Behrendt

CHIEF FINANCIAL OFFICER

Dan Behrendt joined Leadpoint in 2018. As CFO, he oversees the company’s accounting, finance, treasury and tax functions. He also works closely with the Leadpoint executive team to drive efficiency and profitable growth for the company and its customers. Behrendt has extensive finance experience at both private and public companies. Prior to joining Leadpoint, he served as CFO of Axon/TASER International, Inc. from 2004 to 2017, during which time the company enjoyed explosive growth in sales, profitability and market capitalization as it expanded its product line offerings and its international focus. He also was CFO at Imperial Home Décor Group, a Blackstone Portfolio Company. A practicing CPA, Behrendt earned his bachelor’s degree in accounting from the University of Mount Union in Alliance, Ohio, and his MBA from the Weatherhead School of Management at Case Western Reserve University in Cleveland, Ohio.

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Pat Hudson

VICE PRESIDENT, SALES & MARKETING

Pat is a recognized staffing industry leader with more than 30 years of sales and marketing experience. For the last 15 years, he has focused on implementing cutting-edge sales and marketing strategies with a focus on productivity, change management and workforce solutions. At Leadpoint, Pat is responsible for the company’s marketing, brand development, sales operations and customer experience/engagement programs. Pat is certified in Counselor Sales Process training, Miller-Heiman’s large account management and strategic selling programs and as a contingent workforce professional through Staffing Industry Analysts. Pat is a U.S. Navy Submarine Warfare Veteran.

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Mike Dickey

VICE PRESIDENT, HUMAN RESOURCES

Mike brings more than 30 years of human resources leadership experience to his role at Leadpoint. His background in both the customer service and environmental industries offers the company strategic insight and technical understanding of the company’s HR challenges. Mike’s career includes senior HR leadership roles in the hospitality arena where he spent 20 years with Hyatt Hotels before joining Loews Hotels and, later, Pyramid Hotel Group. Most recently, Mike was with Republic Services where he led all people and culture efforts for nearly 4,000 employees across six states in the Great Lakes area. His focus on team collaboration, talent development, and diversity and inclusion has consistently led to improvements in employee engagement and retention metrics. Mike graduated from Purdue University with a bachelor’s degree in restaurant, hotel and institutional management.

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Brian Haney, Safety Summit Moderator

Brian Haney

VICE PRESIDENT, SAFETY & COMPLIANCE

Brian oversees safety and compliance programs in partnership with Leadpoint’s customers, managers and employees.  He joined us in 2013 with 25 years of experience in environmental, health and safety and more than 15 years of direct safety leadership in the recycling industry. Prior to joining Leadpoint, Brian worked in safety and compliance roles for a Fortune 500 waste and recycling company, a used oil and antifreeze recycler, an international chemical distributor and as an EHS consultant. He is a member of the ANSI Z245 Standards Committee for the Waste and Recycling Industry. Brian is also a member of the NWRA (National Waste and Recycling Association) where he is a member of the Safety Committee and SWANA (Solid Waste Associate of North America) where he helped develop the “5 to Stay Alive” program for MRFs. Brian has presented at SWANApalooza and Waste Expo, and works to improve safety throughout the recycling industry. Brian has a bachelor’s degree in industrial technology and a master’s degree in hazardous materials and waste management, both from Arizona State University.

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Operations Support Team

Paul Russo

DIRECTOR OF OPERATIONS SUPPORT

Paul joined the Leadpoint team in 2006, bringing with him more than 25 years of experience in human resources, operations and process engineering. He served as the Human Resource and corporate operations leader for 12 years before moving into the Director of Operations, East Region role in 2018. In that role, he was responsible for coaching and developing onsite managers and for creating productive partnerships among the company’s customers, employees and staff. He was promoted to Director of Operations Support in 2019 where he is focused on initiatives that support field operations and advance our customers’ business. Paul graduated from Wayland Baptist University with a bachelor’s degree in occupational education/human services.

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Laurie Querio

MANAGER, PAYROLL & ACCOUNTING

Laurie’s career spans more 25 years in human resources across multiple industries and geographies. She has spent the last 16 years in the staffing industry. She began her career with American Airlines as a trainer for customer service agents, then moved into the banking sector where she served in several human resources roles, including benefits manager and employment manager. Laurie graduated from McConnell School, Inc. in Minneapolis with a Bachelor of Arts in hotel management. She is certified through the American Staffing Association as a Certified Staffing Professional and through ADP as a Certified Payroll Specialist and Workforce Now Specialist.

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Allison Tinnell

OFFICE MANAGER

Allison is a Chicago native who relocated to Phoenix and began her Leadpoint career in 2014 as an admin at a MRF in Glendale, Arizona. There, she learned the ropes of the recycling industry before being tapped for her current role as Office Manager at the company’s headquarters in Phoenix where Allison manages the company’s administrative team. Together, their primary job is to support the field staff and employees at the dozens of MRFs where Leadpoint has embedded its high-performance work team. Prior to joining Leadpoint, Allison worked as an assistant manager for a furniture and interior store in the Chicago area. Away from the office, Allison enjoys horseback riding, hiking and pool time in the hot summer months.

Field Operations Leadership

Todd Hubbard, VP Recycling

Todd Hubbard

VICE PRESIDENT, RECYCLING

Todd has more than 25 years of recycling industry expertise in roles as sales director, operations manager and general manager. At Leadpoint, he directs the company’s business development efforts and serves as the primary point of contact with recycling industry customers. He also works with customers on the building and engineering of recycling equipment and recycling facility operations. Todd holds a Bachelor’s Degree in business from Washington State University.

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Saul Diaz

DIRECTOR OF OPERATIONS - WEST

With more than 13 years on the Leadpoint team, Saul has been instrumental in growing Leadpoint’s reputation and results within the recycling industry. He moved into his current role in 2018. His operations responsibilities include oversight of workforce management, optimization, and program implementation for the company’s customers in the West. He is also responsible for day-to-day leadership of Leadpoint’s onsite Managers. His deep knowledge of the waste and recycling industry is valued by his customers, employees and team. Saul is based at Leadpoint’s western regional office in Portland, OR.

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Chad Bebber

DIRECTOR OF OPERATIONS - EAST

Chad joined the company as a member of Leadpoint’s Operations Support team in 2018. He was promoted to East Region Director of Operations in 2019, where he is responsible for coaching and developing Leadpoint’s onsite managers, ensuring KPIs are achieved for MRF in the East, and for creating productive partnerships among the company’s customers, employees and staff. Prior to joining Leadpoint, Chad has held general manager positions with Green Life Waste Solutions in Burlington, NC, Recycling Management Resources in High Point, NC, and Weyerhaeuser/ International Paper in both Charlotte, NC and Itasca, IL.

Sales Team

Pat Hudson

VICE PRESIDENT, SALES & MARKETING

Pat is a recognized staffing industry leader with more than 30 years of sales and marketing experience. For the last 15 years, he has focused on implementing cutting-edge sales and marketing strategies with a focus on productivity, change management and workforce solutions. At Leadpoint, Pat is responsible for the company’s marketing, brand development, sales operations and customer experience/engagement programs. Pat is certified in Counselor Sales Process training, Miller-Heiman’s large account management and strategic selling programs and as a contingent workforce professional through Staffing Industry Analysts. Pat is a U.S. Navy Submarine Warfare Veteran.

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Todd Hubbard, VP Recycling

Todd Hubbard

VICE PRESIDENT, RECYCLING

Todd has more than 25 years of recycling industry expertise in roles as sales director, operations manager and general manager. At Leadpoint, he directs the company’s business development efforts and serves as the primary point of contact with recycling industry customers. He also works with customers on the building and engineering of recycling equipment and recycling facility operations. Todd holds a Bachelor’s Degree in business from Washington State University.

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Jennifer Justin

Sales Support Specialist

As Sales Support Specialist, Jennifer plays a key role in sales support and relationship development with Leadpoint’s newest customers. She joined the company in 2013 and over the years, she built a keen understanding of the company’s business and customers, the recycling industry, and back office functions like internal audit and compliance. Today, her primary responsibility is in generating leads, onboarding new accounts, and ensuring high-quality service to all of Leadpoint’s customers. Jennifer earned her associate degree from Paradise Valley Community College in Phoenix and attended the University of San Diego.

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