A Message from Frank Ramirez, Founder, CEO & President

When I founded Leadpoint in 2000, I set out to create a company that addressed the top concerns recycling companies have when choosing an operating partner: Do you know and understand me? Do you know and understand my business?

For nearly 25 years we’ve been laser focused on the recycling industry. We’ve met our customers’ concerns head-on with workforce, technology, safety, and operating solutions that control costs, advance performance and mitigate risk.

I believe our innovative solutions are what has differentiated Leadpoint from other suppliers and workforce providers.

On behalf of the entire Leadpoint organization, we look forward to helping you perform at your best and to sharing our industry knowledge and operating expertise with you.

I’m open to hearing your ideas and feedback about Leadpoint’s service and people. Let’s talk!

– Frank Ramirez

Diana Ramirez


Diana founded Leadpoint Business Services in 2000 with her husband Frank, and serves as its Executive Vice President with responsibility for administration, compliance and finance. Previously, she was co-founder of Spartan Labor Services, worked as a special needs educator, and held sales roles in the wine and jewelry industries. Diana attended Orange Coast College in Orange, California, and is a Certified Staffing Professional with the American Staffing Association.

Frank Ramirez

Frank Ramirez, CEO & President

Frank Ramirez, CEO & President


In 1994, Frank founded Spartan Labor Services in Hillsboro, Oregon. In 1998, he sold the company and moved to Arizona where he and his wife Diana founded (and later sold) Employment 2000, an internet job posting website. In 2000, they co-founded Leadpoint Business Services where Frank serves as Chief Executive Officer & President. Prior to working in the staffing industry, Frank was a statistical analyst and technical engineer at Weyerhaeuser Company. He attended the University of Washington and is a Marine Corps veteran.

Len Christopher


Len Christopher is Leadpoint’s Chief Operating Officer. In this role, he inspires the company’s on-site performance managers to improve the productivity, efficiency, and profitability of every client’s operation through Leadpoint’s high-performance work teams. He also directs Leadpoint’s customer service and satisfaction efforts. Len has spent his career in the recycling industry. Over the last 20-plus years, he has developed the systems, recycling processes, strategies, and capabilities of some of the country’s most successful recycling operations. Len is a graduate of Valley Forge Military Academy in Wayne, Penn. He went on to attend Southern Connecticut State and Rutgers University. Len resides in Las Vegas, Nev.

Saul Diaz


With more than 18 years on the Leadpoint team, Saul has been instrumental in growing Leadpoint’s reputation and results within the recycling industry. He moved into his current role in 2003. His operations responsibilities include oversight of workforce management, optimization, and program implementation for the company’s customers in the West. He is also responsible for the day-to-day leadership of Leadpoint’s western division onsite managers. His extensive knowledge of the waste and recycling industry is valued by his customers, employees and team. Saul is based at Leadpoint’s western regional office in Portland, OR.

Jeffery Brewer

Director of Operations - Central

Jeff joined Leadpoint in 2019 as Project Manager for the company’s cart tagging projects. He launched this niche business for the company, created the overall project structure and process, and led eight cart tagging projects before being promoted to Director of Operations-East in 2022. In his time with Leadpoint, Jeff has also filled interim specialty roles including Onsite Manager, Operations Support Team member, and trainer. Today, he oversees the day-to-day operations for customer sites, interacts face-to-face with the leadership team on the ground, and supports the implementation and start-up of new sites in the Eastern Region. Prior to joining Leadpoint, Jeff was General Manager at Premier Services of Las Vegas. He is based in Charlotte, NC.

Harli Hubbard


Harli grew up in a family of recycling professionals. She followed in their footsteps, joining Leadpoint in 2019 as Onsite Manager. She advanced rapidly through leadership roles including Operations Support Leader and Operations Support Manager before her promotion to Director of Operations-East in 2023. Harli was a student athlete and softball stand-out at North Carolina State University where she earned a Bachelor of Science degree in sports management. Her experience as an athlete as evident at Leadpoint. She knows our associates and customers depend on her to ensure each site is safe, associates are well trained and equipped to move up in the company, and that daily KPIs are achieved.

Mike Huycke

Vice President, Business Development

Mike is an industry veteran with nearly 25 years experience in the waste and recycling business. Previously, Mike has held several senior positions including general manager, area president and senior VP of human resources at Republic Services. At Leadpoint, Mike leads the company’s business development efforts and works to develop mutually beneficial relationships across the waste industry. Mike’s vast experience has earned him numerous awards for his ability to achieve operating and financial targets, including revenue growth and ROI. He holds a Bachelor of Science degree in business economics from Willamette University and completed an advanced HR executive program at the University of Michigan, Ross School of Business. Mike is based at Leadpoint’s corporate headquarters in Phoenix.

Chad Bebber

Chad Bebber, Director of Operations-East


Chad joined Leadpoint as a member of the Operations Support team in 2018. He was promoted to East Region Director of Operations in 2019 and to Regional Sales Director in 2020. In 2021, he fulfilled a special assignment as both Director of Eastern U.S. Sales and Director of East Coast Operations before returning to his Regional Sales Director role full-time in 2022. Chad’s experience in the recycling industry, combined with his knowledge of manufacturing, allows him to consult with customers and prospects about enhancing the safety, operations, and people challenges faced at their plants. Prior to joining Leadpoint, Chad held general manager positions with Green Life Waste Solutions in Burlington, NC, Recycling Management Resources in High Point, NC, and Weyerhaeuser/ International Paper in both Charlotte, NC, and Itasca, IL.

Dan Behrendt


Dan Behrendt joined Leadpoint in 2018. As CFO, he oversees the company’s accounting, finance, treasury and tax functions. He also works closely with the Leadpoint executive team to drive efficiency and profitable growth for the company and its customers. Behrendt has extensive finance experience at both private and public companies. Prior to joining Leadpoint, he served as CFO of Axon/TASER International, Inc. from 2004 to 2017, during which time the company enjoyed explosive growth in sales, profitability and market capitalization as it expanded its product line offerings and its international focus. He also was CFO at Imperial Home Décor Group, a Blackstone Portfolio Company. A practicing CPA, Behrendt earned his bachelor’s degree in accounting from the University of Mount Union in Alliance, Ohio, and his MBA from the Weatherhead School of Management at Case Western Reserve University in Cleveland, Ohio.

Todd Hubbard

Todd Hubbard, VP Recycling

Todd has more than 25 years of recycling industry expertise in roles as sales director, operations manager and general manager. At Leadpoint, he directs the company’s business development efforts and serves as the primary point of contact with recycling industry customers. He also works with customers on the building and engineering of recycling equipment and recycling facility operations. Todd holds a Bachelor’s Degree in business from Washington State University.

Maiko Joslin

Talent Acquisition Manager

Maiko manages Leadpoint’s recruiting team. She works closely with corporate, field and site staff to develop strategic recruiting plans, implement recruiting programs, and manage the candidate pipeline. Maiko joined Leadpoint in 2018 as shift production supervisor at a MRF but was quickly promoted to several operations and recruiting positions before earning her current role in 2022.

Paul Russo


Paul joined the Leadpoint team in 2006, bringing with him more than 25 years of experience in human resources, operations and process engineering. He served as the Human Resource and corporate operations leader for 12 years before moving into the Director of Operations, East Region role in 2018. In that role, he was responsible for coaching and developing onsite managers and for creating productive partnerships among the company’s customers, employees and staff. He was promoted to Director of Operations Support in 2019 where he is focused on initiatives that support field operations and advance our customers’ business. Paul graduated from Wayland Baptist University with a bachelor’s degree in occupational education/human services.

Laurie Eland Smith


Laurie’s career spans more than 25 years in human resources across multiple industries and geographies. She has spent the last 20 years in the staffing industry. She began her career with American Airlines as a trainer for customer service agents, then moved into the banking sector where she served in several human resources roles, including benefits manager and employment manager. Laurie graduated from McConnell School, Inc. in Minneapolis with a Bachelor of Arts in hotel management. She is certified through the American Staffing Association as a Certified Staffing Professional and through ADP as a Certified Payroll Specialist and Workforce Now Specialist.

Bertha Tate

Sales Support Specialist

Bertha joined Leadpoint in 2019 as Onsite Manager at the St. Petersburg, Florida MRF and was promoted to Sales Support Specialist in 2021. In this role, she collaborates with the sales team on lead generation and prospecting, trade show planning and execution, and customer relationship management. Bertha’s site experience honed her expertise in MRF operations, recruiting, retaining, and managing a high-performance workteam, and site administration. Prior to joining Leadpoint, Bertha worked in operations management roles with oversight of more than 100 employees. Bertha is a native of Cuba and is fluent in English and Spanish.

Jennifer Van Loo

Office Manager

Jennifer joined Leadpoint in 2021 and is based at the Phoenix corporate office. She has more than 16 years of experience in employee management and human resources, including recruitment, conflict resolution, change management, employee relations and benefits administration. Prior to joining Leadpoint, Jennifer was operations supervisor with XPO Logistics, and worked for Lowes for more than seven years. Jennifer earned her bachelor’s degree from Arizona State University.


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