In the demanding world of waste and recycling collection, having a safe, reliable, well-trained workforce is vital to your success. At Leadpoint, we understand the critical importance of having a team you can depend on. That’s why we offer a managed solution tailored specifically for route helper roles.
What sets us apart is our commitment to safety, route preparedness, and customer experience, supported by daily oversight of the helper crew. We deliver a stable team of helpers for residential and commercial collection routes, ensuring a consistent and exceptional experience for supervisors, drivers, and customers. With Leadpoint on your team, you can be confident that your operation will achieve greater route efficiency, increased profitability, and exceptional customer satisfaction.
Reliable Workforce
- Carefully recruited employees.
- Full-time crew of employees focused on safety, productivity, driver relationships, and the customer experience.
- CDL driver pipeline that creates a talent pool of potential CDL-certified drivers.
Safety & Training
- Best-in-class training program that ensures employees are fit for duty and fully prepared before commencing work.
- Ongoing safety training covering areas such loading, riding and backing procedures, proper PPE, and manual lifting techniques.
- Daily morning briefings and end-of-day route assessments to review performance.
Embedded Supervision
- Dedicated supervisors aid in employee training and conduct route observations.
- Support team on-hand to oversee morning launch, provide training, ensure PPE compliance, maintain service standards, and optimize the customer experience.
- Performance dashboard tracks KPIs including recruiting performance, daily route completion, driver satisfaction, TRIR, DART, turnover, and labor costs, with awareness to on-route productivity metrics.
