Leadership

At Leadpoint, we believe that with our deep expertise and specialized industry knowledge, we can address the top two concerns our customers have when choosing a workforce partner: Do you know and understand me? Do you know and understand my business?

Our laser-focus on the waste and recycling industry, combined with our growing knowledge in the manufacturing and warehouse & logistics industries, enables us to meet our customers’ concerns head-on with actionable data that drives short and long-term performance improvements. I believe this is what separates Leadpoint from other suppliers.

Leadpoint’s innovative workforce solutions help our customers improve their productivity and performance and reduce operating costs. We are proud to work with some of America’s most recognized brands in a variety of production environments.

On behalf of the entire Leadpoint organization, we look forward to helping you and your team perform at your best and to sharing our insights with you.

– Frank Ramirez, CEO and President

our Founders

Frank Ramirez
CEO & President
In 1994, Frank founded Spartan Labor Services in Hillsboro, Oregon. In 1998, he sold the company and moved to Arizona where he and his wife Diana founded (and later sold) Employment 2000, an internet job posting website. In 2000, they co-founded Leadpoint Business Services where Frank serves as Chief Executive Officer & President. Prior to working in the staffing industry, Frank was a statistical analyst and technical engineer at Weyerhaeuser Company. He attended the University of Washington and is a Marine Corps veteran.
Diana Ramirez
Executive Vice President & Owner
Diana founded Leadpoint Business Services in 2000 with her husband Frank, and serves as its Executive Vice President with responsibility for administration, compliance and finance. Previously, she was co-founder of Spartan Labor Services, worked as a special needs educator, and held sales roles in the wine and jewelry industries. Diana attended Orange Coast College in Orange, California, and is a Certified Staffing Professional with the American Staffing Association.

Executive Team Support

Len Christopher
Chief Operating Officer
Len Christopher has joined Leadpoint as Chief Operating Officer. In this role, he will lead the company’s on-site performance managers in their work to improve the productivity, efficiency and profitability of every client’s operation through Leadpoint’s high performance work teams. He will also direct Leadpoint’s customer service and satisfaction efforts.Len has spent his career in the recycling industry, making him an excellent fit for Leadpoint’s primary business focus. Over the last 20 years, he has developed the systems, recycling processes, strategies and capabilities of some of the country’s most successful recycling operations. Len is a graduate of Valley Forge Military Academy in Wayne, Penn. He went on to attend Southern Connecticut State and Rutgers University. Len resides in Las Vegas, Nev.
Dan Behrendt
Chief Financial Officer
Dan Behrendt joined Leadpoint in 2018. As CFO, he oversees the company’s accounting, finance, treasury and tax functions. He also works closely with the Leadpoint executive team to drive efficiency and profitable growth for the company and its customers. Behrendt has extensive finance experience at both private and public companies. Prior to joining Leadpoint, he served as CFO of Axon/TASER International, Inc. from 2004 to 2017, during which time the company enjoyed explosive growth in sales, profitability and market capitalization as it expanded its product line offerings and its international focus. He also was CFO at Imperial Home Décor Group, a Blackstone Portfolio Company. A practicing CPA, Behrendt earned his bachelor’s degree in accounting from the University of Mount Union in Alliance, Ohio, and his MBA from the Weatherhead School of Management at Case Western Reserve University in Cleveland, Ohio.
Mike Dickey
Vice President, Human Resources
Mike brings more than 30 years of human resources leadership experience to his role at Leadpoint. His background in both the customer service and environmental industries offers the company strategic insight and technical understanding of the company’s HR challenges. Mike’s career includes senior HR leadership roles in the hospitality arena where he spent 20 years with Hyatt Hotels before joining Loews Hotels and, later, Pyramid Hotel Group. Most recently, Mike was with Republic Services where he led all people and culture efforts for nearly 4,000 employees across six states in the Great Lakes area. His focus on team collaboration, talent development, and diversity and inclusion has consistently led to improvements in employee engagement and retention metrics. Mike graduated from Purdue University with a bachelor’s degree in restaurant, hotel and institutional management.
Brian Haney
Vice President, Safety & Compliance
Brian brings more than 20 years of environmental, health and safety practice to his role at Leadpoint. For the last 12 years, he has focused exclusively on safety and environmental leadership in the recycling industry. Prior to that, Brian worked in a safety and compliance roles for an international chemical distributor and as a consultant. Brian has a Bachelor’s degree in industrial technology and a Master’s degree in hazardous materials and waste management, both from Arizona State University. Brian is a member of the American Society of Safety Engineers and the National Waste and Recycling Association.
Laurie Querio
Manager, Payroll & Accounting
Laurie’s career spans more 25 years in human resources across multiple industries and geographies. She has spent the last 16 years in the staffing industry. She began her career with American Airlines as a trainer for customer service agents, then moved into the banking sector where she served in several human resources roles, including benefits manager and employment manager. Laurie graduated from McConnell School, Inc. in Minneapolis with a Bachelor of Arts in hotel management. She is certified through the American Staffing Association as a Certified Staffing Professional and through ADP as a Certified Payroll Specialist and Workforce Now Specialist.

Operations Excellence Team

Paul Russo
Director of Operations - East
Paul joined the Leadpoint team in 2006, bringing with him more than 25 years of experience in human resources, operations and process engineering. He served as the Human Resource and corporate operations leader for 12 years before moving into his current, more focused field operations role. He is responsible for coaching and developing Leadpoint’s onsite Managers and for creating productive partnerships among the company’s customers, employees and staff. Paul graduated from Wayland Baptist University with a bachelor’s degree in occupational education/human services. He is based at Leadpoint’s eastern regional office in Charlotte, NC.
Todd Hubbard
Director, Business Development
Todd has more than 25 years of recycling industry expertise in roles as sales director, operations manager and general manager. At Leadpoint, he directs the company’s business development efforts and serves as the primary point of contact with recycling industry customers. He also works with customers on the building and engineering of recycling equipment and recycling facility operations. Todd holds a Bachelor’s Degree in business from Washington State University.
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Saul Diaz
Director of Operations - West
With more than 13 years on the Leadpoint team, Saul has been instrumental in growing Leadpoint’s reputation and results within the recycling industry. He moved into his current role in 2018. His operations responsibilities include oversight of workforce management, optimization, and program implementation for the company’s customers in the West. He is also responsible for day-to-day leadership of Leadpoint’s onsite Managers. His deep knowledge of the waste and recycling industry is valued by his customers, employees and team. Saul is based at Leadpoint’s western regional office in Portland, OR.

Sales Team

Pat Hudson
Vice President Sales & Marketing
Pat is a recognized staffing industry leader with more than 30 years of sales and marketing experience. For the last eight years, he has focused on implementing cutting-edge sales and marketing strategies with a focus on productivity, change management and workforce solutions. At Leadpoint, Pat is responsible for the company’s marketing, brand development, sales operations and customer experience/engagement programs. Pat is certified in Miller-Heiman’s large account management and strategic selling programs and as a contingent workforce professional through Staffing Industry Analysts. Pat is a U.S. Navy veteran.
Carrie Galvan
National Sales Executive
Carrie comes to Leadpoint with over 15 years leadership experience focused on solution-oriented sales and operations. Her strength is in her ability to communicate with the customers at all level of the production chain. Carrie has a strong background in problem solving leadership within production environments. She has experience as a regional manager in recycling plant operations, a background that enables her to add value to companies looking to improve productivity and efficiency. Carrie shares the Leadpoint passion to give our customers the competitive edge in their markets with innovation, process improvement strategies, and work-team solutions.
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