As seen in Waste Advantage – May 2020 In late 2018, a commercial MRF contacted Leadpoint Business Services. They had…
Leadpoint’s recycling industry expertise, high-performance work team, and OSAAS consulting services provide a number of valuable outcomes to our MRF customers. One of the most important is helping to limit employee turnover. While turnover is natural in any industry or business, MRF operators face unique challenges when it comes to hiring and retaining employees, making employee retention a top priority.
What are some of the impacts on MRF operators if turnover gets too high? Let’s look at some of the major downsides of employee turnover and the benefits of retaining your employees.
Two primary areas of concern are directly related to each other: Time and cost. When employees leave the company, managers and HR staffers have to spend valuable time on things like exit interviews, recruitment advertising and interviewing. Meanwhile, other employees or their supervisors are left to cover for open positions in the interim, which increases stress and can affect the overall operation of the MRF. When new employees are hired to replace those who have left, it takes time to train and orient them to the ebbs and flows of the job.
Turnover costs the company money. It costs money to advertise for new hires, and expenses like drug testing and background checks can add up quickly. Unemployment insurance may be largest cost of employee turnover. After subsequent increases in unemployment insurance tax rates, claims can easily cost employers tens of thousands of dollars annually, if not more.
Teamwork inside the MRF is important to safety, productivity and morale. These areas suffer as well when turnover occurs. Long-term employees and shift leaders who must continually adjust to new team members can burn-out or experience a drop in motivation, which can impact your MRFs efficiency and profitability.
Most importantly, turnover can hit productivity especially hard. New employees are less familiar and adept at the job. It takes time to learn and hit individual KPIs.
These are dangerous places to work; new employees have to learn the ABCs of safety to keep themselves and those around them safe and to reduce the risks, costs, and heartache of safety incidents and accidents.
To learn more about reducing turnover and how Leadpoint’s embedded work team model can help, contact a Leadpoint representative today.